Privacy Policy
Your privacy matters to us. Here's how weiroiloaloro protects and manages your personal information in accordance with Australian privacy laws.
Information We Collect
When you use weiroiloaloro's budgeting platform, we collect information that helps us provide better financial management tools. This includes details you provide directly and information gathered through your use of our services.
- Personal details like your name, email address, and contact information when you create an account
- Financial data including transaction details, spending categories, and budget preferences you choose to share
- Technical information such as your IP address, browser type, and device information for security purposes
- Usage patterns including how you navigate our platform and which features you use most
- Communication records when you contact our support team or participate in surveys
How We Use Your Information
Your information helps us create a personalised budgeting experience that adapts to your financial goals. We're transparent about every way we use your data.
We never sell your personal information to third parties. Your financial data remains confidential and is only used to improve your budgeting experience.
- Providing core budgeting features including expense tracking, category analysis, and spending insights
- Sending important account updates, security alerts, and service notifications
- Improving our platform through usage analysis and feature development
- Offering customer support and responding to your inquiries promptly
- Ensuring platform security and preventing unauthorised access to accounts
Data Protection and Security
Protecting your financial information is our top priority. We employ multiple layers of security measures that meet Australian banking standards.
All data transmission uses 256-bit SSL encryption, the same standard used by major Australian banks. Your information is stored on secure servers located within Australia, ensuring compliance with local data sovereignty requirements.
- Multi-factor authentication options to secure your account access
- Regular security audits conducted by independent cybersecurity firms
- Automatic session timeouts and suspicious activity monitoring
- Encrypted data storage with access limited to authorised personnel only
- Regular backups stored in geographically separate, secure facilities
Your Privacy Rights
Under Australian Privacy Principles, you have significant control over your personal information. We've made exercising these rights straightforward through your account settings.
- Access your personal information and download your data at any time through your account dashboard
- Correct inaccurate information directly in your account settings or by contacting support
- Delete your account and associated data permanently with a 30-day grace period for reactivation
- Restrict data processing for specific purposes while maintaining essential account functions
- Object to automated decision-making processes that significantly affect your account
- Receive portable copies of your data in common formats like CSV or PDF
To exercise these rights, log into your account settings or contact our privacy team directly. Most requests are processed within 48 hours, though complex data requests may take up to 30 days as permitted by Australian privacy legislation.
Data Sharing and Third Parties
We work with carefully selected service providers to deliver our budgeting platform effectively. Every third-party relationship includes strict contractual obligations to protect your information.
- Cloud hosting providers based in Australia who maintain our platform infrastructure
- Payment processors for subscription billing, who receive only necessary transaction details
- Customer support tools that help us respond to your inquiries more efficiently
- Analytics services that provide aggregated, anonymised usage insights
- Security monitoring services that help detect and prevent unauthorised access
We may disclose information only when required by Australian law enforcement or court orders, or to protect the safety and security of our users. You'll be notified of any such disclosure unless legally prohibited.
Data Retention and Deletion
We keep your information only as long as necessary to provide our services and comply with Australian legal requirements. Different types of data have different retention periods based on their purpose.
Account data is retained for 7 years after account closure to comply with Australian financial record-keeping requirements, then permanently deleted from our systems.
- Active account information is maintained while your account remains open and active
- Transaction data is kept for 7 years to meet Australian taxation and financial compliance requirements
- Support communications are retained for 3 years to maintain service quality and resolve disputes
- Marketing preferences and communication history are kept for 2 years after your last interaction
- Security logs and access records are maintained for 12 months for fraud prevention purposes
Cookies and Tracking
Our platform uses cookies and similar technologies to enhance your budgeting experience and maintain account security. You have control over how these technologies are used.
- Essential cookies that maintain your login session and account security settings
- Functional cookies that remember your dashboard preferences and display settings
- Analytics cookies that help us understand how features are used and improve the platform
- Performance cookies that monitor loading times and technical issues for better service
You can manage cookie preferences through your browser settings or our cookie preference centre. Disabling certain cookies may limit some platform functionality but won't prevent you from accessing core budgeting features.
Updates to This Policy
We review and update this privacy policy regularly to reflect changes in our services, Australian privacy laws, or industry best practices. Significant changes are communicated through multiple channels.
When we make substantial changes that affect how we handle your personal information, we'll notify you by email at least 30 days before the changes take effect. You'll also see notifications in your account dashboard highlighting key updates.
- Minor clarifications and formatting improvements take effect immediately upon posting
- Changes to data collection practices require 30 days advance notice via email
- Modifications to your rights or our security practices include prominent dashboard notifications
- Legal requirement changes are implemented as required by Australian authorities with appropriate notice
Contact Our Privacy Team
Questions about your privacy or this policy? Our dedicated privacy team is here to help.
Email: support@weiroiloaloro.com
Address: 608/343 Little Collins St, Melbourne VIC 3000, Australia
Phone: +61 8 9497 2280
We respond to privacy inquiries within 48 hours and resolve most requests within 5 business days.
This Privacy Policy is effective as of January 15, 2025 and was last updated on January 10, 2025.